Privacy Policy
Effective Date: 2024/8/4
Welcome to quickrmb.com (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.quickrmb.com, (the “Site”) and use our currency trading services. By using our Site and services, you agree to the collection and use of information in accordance with this policy.
#1. Information We Collect
Personal Information:
– Payment Information: When you make a payment, we collect information required to process your transaction, such as your payment details and transaction ID. We use GTB Squadco for processing online payments.
– Contact Information: We may collect your email address or other contact details if you reach out to us for support or inquiries.
Non-Personal Information:
– We may collect non-personal information about your visit to our Site, such as your IP address, browser type, and access times.
# 2. How We Use Your Information
– Transaction Processing: We use your payment information to process and confirm your currency exchange transactions.
– Customer Support: We use your contact information to respond to inquiries, support requests, and manage refunds.
– Communication: We may use your email address to send you updates related to your transactions, including confirmations and status updates.
# 3. How We Share Your Information
– Service Providers: We may share your payment information with GTB Squadco for processing transactions. We do not sell or rent your personal information to third parties.
-Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
# 4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
# 5. Refund Policy
– Refund Eligibility: Refund requests can only be made if we fail to provide the yuan after 1 hour of payment confirmation during working time. Our working time is within 9AM – 6PM GMT +1. Refunds are not accepted if requested before 1 hour or within our off work period.
– Refund Processing: If you are eligible for a refund, please contact us at hello[at]quickrmb. com after 1 hour has elapsed. We will process refunds by our refund policy.
# 6. Transaction Charges
All transaction charges are the responsibility of the customer. We do not cover any fees associated with processing payments through GTB Squadco or other financial institutions.
# 7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.
# 8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this policy periodically for any changes.
# 9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello [at] quickrmb.com
Phone: 1571181o364
Thank you for using QuickRMB. Your privacy is important to us, and we are committed to protecting your personal information.
